---
title: "Healthcare Navigation | Care & Connect Manitoba"
description: "Plain-language tools, rights information, and a person in your corner when you need to navigate healthcare in Manitoba."
url: https://careandconnectmb.ca/advocacy
markdown_url: https://careandconnectmb.ca/advocacy.md
image: https://careandconnectmb.ca/care/assets/care-connect-social-card.png
---

[Home](/) › Advocacy
Healthcare Advocacy

# Walk in informed. Leave heard.

The system is complex. We help you understand it, prepare for it, and stand up within it, with plain-language guides and a person in your corner.

[Find your situation](#scenarios)
[Know your rights](#rights)

How advocacy works
## Four steps, with you the whole way

### Tell us what's happening

Share as much or as little as you like: by phone, chat, or form.

### Get a clear plan

We translate the jargon and map out your options and next steps.

### Prepare together

Checklists, questions to ask, and templates so you feel ready.

### Follow up & escalate

If you're stuck, we help you complain, appeal, or find another door.

Common situations
## “I'm dealing with this…”

Start from a real scenario and get a step-by-step pathway.

? I just got a diagnosis What to ask, who to call, and what comes next.
! I'm not getting better How to request a second opinion or escalate care.
$ I can't afford my meds Coverage, appeals, and prescription assistance.
⌂ I need help at home Home care, respite, and aging-in-place supports.
♡ I need mental-health support Where to start, and what's available 24/7.
⚐ I want to make a complaint Who to contact and how to put it in writing.

Your rights
## What you're entitled to in Manitoba

The right to be informed
You have the right to clear explanations of your diagnosis, treatment options, risks, and costs, in language you understand, with an interpreter if you need one.

The right to your records
You can request access to your own medical records and ask for corrections. Your health information is protected under Manitoba's privacy laws.

The right to refuse or pause
You can decline treatment, take time to decide, or seek a second opinion. You can bring a support person to any appointment.

The right to complain
If something goes wrong, you have the right to raise a concern without affecting your care, and to escalate to the regional health authority or an ombudsman.

### Free tools & templates

- Questions to ask your doctor

- Medical appointment checklist

- Complaint letter template

- Advance care planning worksheet

## Want a person in your corner?

Connect with a community navigator. It's free, confidential, and there's no wrong reason to reach out.

[Talk to a navigator](/connect)
[Call or text 211](tel:211)