Healthcare Advocacy
Walk in informed. Leave heard.
The system is complex. We help you understand it, prepare for it, and stand up within it, with plain-language guides and a person in your corner.
How advocacy works
Four steps, with you the whole way
Tell us what's happening
Share as much or as little as you like: by phone, chat, or form.
Get a clear plan
We translate the jargon and map out your options and next steps.
Prepare together
Checklists, questions to ask, and templates so you feel ready.
Follow up & escalate
If you're stuck, we help you complain, appeal, or find another door.
Common situations
“I'm dealing with this…”
Start from a real scenario and get a step-by-step pathway.
I just got a diagnosisWhat to ask, who to call, and what comes next.
I'm not getting betterHow to request a second opinion or escalate care.
I can't afford my medsCoverage, appeals, and prescription assistance.
I need help at homeHome care, respite, and aging-in-place supports.
I need mental-health supportWhere to start, and what's available 24/7.
I want to make a complaintWho to contact and how to put it in writing.
Your rights
What you're entitled to in Manitoba
The right to be informed
You have the right to clear explanations of your diagnosis, treatment options, risks, and costs, in language you understand, with an interpreter if you need one.
The right to your records
You can request access to your own medical records and ask for corrections. Your health information is protected under Manitoba's privacy laws.
The right to refuse or pause
You can decline treatment, take time to decide, or seek a second opinion. You can bring a support person to any appointment.
The right to complain
If something goes wrong, you have the right to raise a concern without affecting your care, and to escalate to the regional health authority or an ombudsman.
Want a person in your corner?
Connect with a community navigator. It's free, confidential, and there's no wrong reason to reach out.